FAQ

WHERE CAN I SHOP?

GOOD AMERICAN is exclusively sold online at goodamerican.com, and through select Nordstrom, Bloomingdale's and Selfridges & Co locations.

Click here to see the list of Nordstrom, Bloomingdale's and Selfridges & Co locations.


WHERE ARE THE JEANS MADE?

Our jeans are made in downtown Los Angeles with imported materials.


DO YOU OFFER PLUS SIZES? 

All of our styles are stocked in a full and inclusive size range.

GOOD AMERICAN sizes 16 to 24 are equivalent to the industry standard plus sizes 16W to 24W.

WHAT ARE MY PAYMENT OPTIONS?

We accept Visa, MasterCard, American Express, and Discover cards. Payment is only debited once your order has been shipped. 

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to goodamerican.com.

We have partnered with Affirm to offer an easy financing alternative to be paid in fixed monthly installments over 3,6, or 12 months. Click here to find out more about Affirm as your payment option. 

DO YOU SELL GIFT CARDS 

Yes, to purchase electronic gift cards, click here.

eGift cards are delivered by email and contain instructions to redeem them at checkout. There are no additional processing fees.

eGift cards must be purchased on their own. Your order should not contain any other items.

Please note, eGift cards can not be returned and are non-refundable. 

WHAT IF MY ITEM IS FAULTY? 

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 3 months of purchase. After 3 months from your order date, items are not considered faulty and are as a result of normal wear and tear.

If your item is faulty upon receipt, you may return it for a refund by logging into www.returns.goodamerican.com. Please contact Customer Service directly to create a return for any International orders.


DO YOU SHIP INTERNATIONALLY?

Yes, we ship to most regions. For more information about international shipping, click here.


CREATING AN ACCOUNT

Register for an account and enjoy the following benefits:
- Track your orders and review past purchases
- Save your addresses for quicker check out
- Manage your account details, address book and email preferences